I have been in contact with sales reps here for a few months. Initially I planned on using our own ad copy but we decided to use theirs after the company we hired couldn’t complete the job by our deadline. The sales department stayed in contact with us over the course of our decision making process- no one was pushy or tried to force us to do anything! I truly appreciated that. When our ads fell through we asked them to rush ours and the work was done quickly and better than we’d seen from any outside graphic designers. Thank you for your hard work and your excellent ad work!